Contact
Talk to a person about your print.
Most questions are quickest to answer with your order number to hand. If your job has not been placed yet, tell us the quantity and the finished size and we can usually answer in one reply.
Not yet live. The contact channels below are placeholders. Nothing here should be published until every address routes to a mailbox someone actually reads.
Order and delivery
An order already placed — proof approval, production status, delivery.
[OWNER: orders email address]
Artwork and specifications
File setup, bleed, resolution, colour, or whether a specification will print well.
[OWNER: artwork/support email address]
Quotes
Large runs, unusual sizes, and anything listed as quote-only.
[OWNER: sales email address]
Privacy and personal data
Access or correct your data, or withdraw consent. Goes to our Data Protection Officer.
[OWNER: DPO email — must match the privacy policy]
Response times
[OWNER DECISION: state a response time you can actually meet, and your operating hours. An unmet promise here does more damage than no promise — better “within 1 business day” and kept, than “within an hour” and missed.]
Before you write
Artwork questions are often answered faster by the artwork specs guide. For anything about your points balance, your account page shows the full transaction history.